ForWare frequently receives feedback on how the system has helped fleet managers and service managers alike streamline their operations and generally make their day-to-day jobs so much easier. In this article, we’ll look at five things about ForWare that our customers love.

ForWare makes fleet maintenance plans easy

We get a lot of positive remarks from fleet managers on how ForWare has helped transform their fleet maintenance programmes. Not only does it allow for ease of booking with garages on the ForWare Workshop Network, but the ForWare Events feature sends notifications to fleet managers as and when a given vehicle’s service becomes due, whether it be based on mileage or time intervals. Check out what some ForWare users had to say:

ForWare allows me to use to system to see when fleet vehicles are due a service and my team can book accordingly per my available workshop time. — Paul Nolan, Service Manager, Mooney’s Hyundai.

The system is very user friendly and has been very easy for our National Transport Managers to be able to have full visibility of all our vehicle events at their fingertips. — Darren Meade, Head of Procurment & Fleet Operations, Brinks.

ForWare offers great support

ForWare takes pride in the level of support we provide after setting up a business on our system. Our team is always available to help with system queries and take feedback on board. In turn, we use this feedback to continuously implement system updates. Here is some of the things that our customers had to say about ForWare support:

Great backup service should the need arise, which I’m glad to say is very seldom. — Donie Shine, Manager, Adams of Tralee.

We are dealing with ForWare for 6 months now and find them very professional to work with. From systems, training, and backup, the service has been exceptional. — Cian Dennis, Director, Annesley Williams Skoda.

ForWare streamlines job authorisations

Instant job authorisation is a key feature of ForWare. Gone are the days when authorisating a repair meant a seemingly endless game of phone tag and emails. With ForWare, the technicians simply send you a notification detailing the repair needed, including a video explanation, and you simply click to authorisation or reject. It’s that simple. You can even pre-authorise repairs up to a certain cost. We find that our customer find this highly beneficial when it comes to streamlining their work processes.

Their system makes the authorisation process simple and hassle-free. — Lara Kelly, Fred Kilmartin Ford.

The built in VHC and Video is easy to use and gets the information on the system quickly and accurately to allow quick authorisation. — Paul Nolan, Service Manager, Mooney’s Hyundai.

ForWare is easy for staff to learn

Another common thread throughout the feedback we receive from customers is how easy the system is to use, and how quickly they can get up on running on it. ForWare aims to have staff able to use the system without the need for excessive training. Here is what some of our customers had to say about our training:

Alan and the team gave exceptional training on all aspects of the system from both a retail workshop and fleet admin perspective. — Alan Fitzhenry, SMR Operations Manager, AA.

His training sessions were clear, hands-on, and practical, making it easy for our team to pick up things quickly. — Justin O’Neill, Aftersales Manager, Stuarts Garages.

We received full training at the start which is so important to the staff using the platform. — Thomas Palmer, General Manager, Monaghans Galway.

ForWare truly is a one-stop shop for service history, compliance records, and other fleet documentation

ForWare is a comprehensive automotive fleet management system, incorporating everything a discerning fleet manager needs to know about their vehicles. It stores vehicle service history, VHC records, compliance documentation, and more. No longer do you need to sort through mounds of paperwork to find a particular record, with ForWare, it’s all there at the click of your fingers.

The system has all necessary facilities for history and vehicle records for decisions on repair. — Joseph Duffe, Fleet & Service Manager, Hutton & Meade.

Now, I have my entire supplier network coming through ForWare as a one-stop-shop for vehicle repair approvals, service history and other fleet related documents. — Keith Doyle, National Fleet Manager, State Department.

If you would like to try out ForWare in your business, we can arrange a free demo. Drop an email to alan@forware.io today.