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When it comes to meeting the motor industry’s needs, ForWare is a name you can trust. Over the years, we have worked with fleets of all types and sizes. We are also known for providing fleet maintenance software support to mission-critical fleets such as Ireland’s Emergency Services.
They have confidence in us, and so can you.
We have the background, technical know-how and the Software Team to back it up. We had set trends and got ahead of the curve when nobody else knew that curve was there.
Flexibility is critical – unlike other systems, we work to suit YOUR processes – not the other way around.
Our world-class Development Team regularly updates our systems and actively seeks feedback as they do – we listen to Fleet Managers, Service Managers and other users and make updates as we go.
If something is useful, we add it – we don’t believe in waiting around for months to roll out an update.
Systems are great, but you need a solid process to bring out the best in them to succeed.
For your system to perform well, you need to understand the customer journey and what each person in the process needs to get from the system to give, what we call, the “customer for-life experience”.
We hear a lot about system support, but you need to understand how the system is applied to know what support the customer indeed requires. In some cases, it might have nothing to do with the system’s functionality but with the way it’s being used.
These days, it’s a must to have a system that can adapt to changes in your business or support additional revenue streams. For Fleet Managers, ForWare is that must, The Covid-19 crisis has shown us all that we need to be able to change our processes very quickly and our systems need to be able to keep up; the last thing you want to hear is “we will see if we can put that change into our next release but you’ll need to raise a ticket for that”.
System flexibility and scalability are now not a “nice to have” but a “must have”. Good systems and processes will save time and money; remember that just because you have always done it that way with a particular system doesn’t mean that it can’t be done better.
Systems should work for a business, not the other way around. Sometimes, an unwieldy system can hinder a business. For example, a prominent Irish motor company once operated a fleet of 3,000 mission-critical vehicles that used 58 different workshops, generating over 8,000 invoices annually to over 600 local offices. ForWare then helped them slim this down to just 52 invoices annually by consolidating all the different garage’s work into one weekly invoice. This saved so much admin time and resources they never looked back. ForWare wants every fleet to benefit from this, large or small.
ForWare is there to help Fleet Managers run the most efficient systems possible. Not just on the day you sign up but for every step of the journey.
Aodh has extensive experience in the motor industry with Ford and later founded a successful Marketing Company. He led to the development of the ForWare System and worked with major global companies.
Aodh J Bourke
Michelle is an experienced leader with a career primarily focused on Sales and Marketing. She excels at problem-solving and motivating people, but her real strength at ForWare is her expertise in Customer Service.
Michelle Johnson
Joady is an experienced software development manager and data specialist who has worked with top companies in California and Europe. He leads a team in Ireland to create industry-leading automotive software.
Joady Sinnott
Alan is an experienced automotive professional passionate about exceptional customer service. He implements core workshop processes for significant fleets in Europe.
Alan Maher
Joady is an experienced software development manager and data specialist. With a background in communications and computing, he has spent over 20 years in the planning, management, design and development of innovative software and data products. He brings his years of experience working with top companies in California and mainland Europe along with his drive and creativity to his work making industry leading Automotive software with his team in Ireland
Dan has more than 20 years’ of experience as a solicitor advising companies and businesses in all aspects of company and commercial law.
Colm worked for 7 Multinational Corporations over a 35 -year career. Since setting up his own company in 2017 he works with SME’s and Start-ups in the areas of Strategy, Governance and HR.
Frances Hegarty is a qualified Chartered Accountant and Tax Advisor with over 20 years’ experience. Her clients range from start-ups who are scaling rapidly to established companies who trade worldwide.
